Frequently Asked Questions. If you have a question not listed here or you'd like more information please don't hesitate to get in touch.
Are you Coeliac friendly?
My bakes are all made in a gluten free home bakery, which is in a separate building to my home kitchen to ensure there is no cross contamination. I only have ingredients that are labelled gluten free in my kitchen. My oven and refrigerator and mixer and utensils are only used for gluten free baking. Unlike some other bakers I only prepare gluten free items in my kitchen. I have a gluten and sulphite intolerance so strive to be as strict as possible.
Do you list ingredients?
Yes! I comply with the regulations. The bakes will all come with labels listing the ingredients, any allergens such as nuts, eggs, soy, etc. are listed in bold.
Are you registered and hold Food Safety Certifications?
Yes. I am registered with Carmarthenshire County Council as a food business. I hold the Food Managers certification (USA) and the level 2 food safety and hygiene certificate (UK) and have completed the Food Standards Agency food allergy and intolerance training (UK). I am currently awaiting my FHR inspection and will post my rating as soon as I have it.
I know your bakes are gluten free but what about dairy free?
Items that are available in a gluten and dairy free option will be noted on the site and clickable for order in the drop down menu. I'll be adding them soon.
I prefer to ship on a Wednesday so you receive your package on Thursday or Friday. Orders should be placed before midnight on Sunday for shipping on Wednesday. Because the goodies are freshly baked in small batches and do not contain any additional preservatives it's best if they arrive as soon as possible so you can enjoy them while they still have that freshly baked taste, or you can pop them in the freezer. They will be sent Royal Mail 1st class. If you are ordering a number of items or you want them to arrive on a different day PLEASE, DON'T BE SHY! GET IN TOUCH, and I will try to accommodate you.
Can you deliver locally?
Not at this time.
Can I pick up from your kitchen facility?
Yes, but I do not have a shop so please do not just turn up! Orders for pick up must be pre arranged. If I am attending a farmers market you can order for pick up at the location during the markets operating times. Please call or email so I can make sure I have what you need.
Do you make Birthday or Celebration Cakes, or supply custom orders?
Having a small business allows me to be flexible and work with customers to meet their needs. What do you have in mind?
Do you ship catering orders?
Not at this time. Again, please get in touch and I'll answer your questions.